THE KINGDOM XPERIENCE
OUR UNIQUE APPROACH
DISCOVER THE KINGDOM FRAMEWORK
The KINGDOM Framework rooted in Mark 3:25, is designed to empower church leaders with unity, inspiration, and strategic growth. Through key principles of cohesion, innovation, and effective leadership, this framework addresses common church challenges, streamlines operations, and fosters a thriving, kingdom-minded community.
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THE KINGDOM FRAMEWORK
K - KINGDOM
Unity and cohesion are vital for a church's strength and stability. Infighting and division weaken the foundation. This principle, observed throughout history, underscores the importance of resolving differences amicably and focusing on common goals for a more resilient congregation. United, we can overcome challenges and build a lasting community. (Mark 3:24)
I - THE 5-IS
Inspire
Influence
Inquire
Impact
Insecurities
This session emphasizes inspiring and uplifting one another. By encouraging and showing love through actions, we strengthen bonds and create a ripple effect of kindness and goodness. (Hebrews 10:24-25)
N - NAVIGATE
Review all ministries and processes to identify areas for improvement. By analyzing tasks and procedures, we aim to streamline operations, enhance efficiency, and optimize the overall functioning of the organization, leading to targeted recommendations for better workflow. (Revelations 21:5)
G - GROW
Surveys help identify areas for growth by gathering member feedback on various church aspects. Clear, specific questions ensure useful insights for strategic planning, fostering a stronger community. (Hebrews 5:12-14)
D - DO
This section is about putting things into action. Creating a detailed plan for execution is crucial for the success of any project. By following this structured plan and staying organized, you can increase the likelihood of successfully executing your project.
O - ORDER
Post-improvement, establishing order ensures efficiency and clarity. Define roles, set communication channels, and implement monitoring systems to promote discipline, accountability, and collaboration. (1 Corinthians 14:40)
M - MANIFESTO
Post-retreat, leaders articulate beliefs, values, and vision in a manifesto. This declaration fosters unity and purpose. Reflecting on personal experiences and shared goals, leaders create a guiding light for their journey of faith and leadership. (John 14:15)
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MEET OUR FOUNDER
FELICIA A. HURST
Felicia A. Hurst is an experienced healthcare professional with almost 30 years of experience in the field. Her career began in Healthcare IT at The University of Illinois, but she quickly developed a passion for improving the patient experience, which led her to become the System Director of Customer Experience at OhioHealth located in Columbus, Ohio. After 7 years with this great organization, Felicia then became the Senior Director of Patient Experience at one of the top Pediatric Health Systems in the country.
With her experience in healthcare, Felicia has demonstrated a love for improving the patient experience, and her track record of successfully implementing projects in healthcare organizations has been unmatched. Her expertise in this field is unparalleled, and she has dedicated her career to improving the quality of care that patients deserve.
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In addition to her healthcare experience,
Felicia is also a successful businesswoman, having owned Studio V Fashion and Image Consulting for over 5 years before marrying her sweetheart and relocating to Texas. Her passion for creating exceptional experiences extends beyond the healthcare industry, and she now coaches small businesses on how to create an incomparable experience for their customers. With her expertise and passion, Felicia is a valuable resource for anyone looking to improve customer experience in their business.
Felicia has her MBA and is now CLIMB certified through Harvard Business School specializing in Strategy.
